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Businiess name:
Pinnacle Properties
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Review by:
citysearch c.
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Review content:
Upon reviewing and selecting an apartment, I asked if the set of washer and dryer from an earlier unit could be moved to my unit, they didn't all have washer and dryer. No problem supposedly. I got the washer and dryer two weeks after I moved in. During a second walk through of the apartment. I found that the carpet had not been cleaned, the day before I was to move in the unit. I went to the office and questioned if the unit had been cleaned. The carpet was cleaned two hours before close that day. During the move-in walk through, I found the appliances had not been cleaned. There was grease dripping from the hood over the stove. The eyes of the stove were wobbly because of using the wrong grease catches. The refrigerator had an ice-maker, but no water line. Thrash on the floor under and behind the stove. I had to clean the place myself and found that a whole bottle of syrup had spilled on the floor under the stove and stuff that would make you gag. The apartment had not been painted. I knew I needed a copy of the inspection, but they said they would send me a copy. Never received it. My mistake, BIG MISTAKE!!! I paid a $400 deposit, all deposits and $625 rent. I moved in the apartment, signed my lease, not knowing it was for 13 months. While living there, sewage backed up into the apartment and flooded the bathroom, kitchen and living-room carpet. It didn't damage any of my furnishings. Lightening struck and fried my computer, answering machine and a second phone. I paid the last month's rent, moved out a month early and hoped I would finally be done with Pinnacle Properties. I requested a move out inspection, but never got it. I knew that wasn't good. Pinnacle Properties sent me a letter of forfeit of my deposit and stated I owed $156 for painting, cleaning and a sewage balance. Can you say ARBITRATION!! I'm posting this for the benefit of anyone who might be thinking about moving into a Pinnacle Properties managed property. You can do way better!!!!
Pros: Outside grounds look good on some properties
Cons: Management is really incompetent.
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