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Businiess name:
West Egg Cafe
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Review by:
citysearch c.
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Review content:
I understand breakfast places are busy on the weekend so I can accept a 30 minute wait on a Sun. @ 12 and actually expect one...but to leave 2 hours after you sat down because of almost comically poor service is a little much. I'm an easy to please person and I know West Egg isn't the Ritz dining room, but as you'll see, some things should be standard for any dining experience. So our party of 4 sits down @ 12:30. Our 'waitress' asks for our drink orders and we say we would like to go ahead and order as well. She seems to have a really hard time comprehending the concept and asks if she can take our drink orders first then she'll go back around the table and take the food orders...anyway. 10 minutes later we get 1 coffee and 1 water. 10 minutes after that we get 3 glasses put on the table and she proceeds to pour the water at the table...and on one of my party. 20 minutes goes by and my other friend who had initially ordered a cappuccino still has none. 10 minutes later 2 plates of food come out and the runner asks if we need anything else. We say ""the rest of our food"". She then looks at us and says what food not seeing that only 2 of 4 people had food. She disappears as she 'checks' on it and 10 minutes later our space cadet waitress returns and offers the same ""How is everything"" refrain and again like her co-worker, oblivious to the fact that only 2 people have their food. 15 minutes go by and we have to force our friends to eat theirs due to their desire to remain polite until we get our food. Over an hour after initially sitting down the manager comes out with the rest of our food. Did I mention part of the order was wrong? Yeah, well it was, but we were so hungry that we ate it. 2:30 and to condense: the check was completely wrong, took 30 min to sort out, we were charged for everything we got and didn't get and when we finally got the correct check...no pen to sign. Ground control to Major Tom...West Egg staff is needed back on Earth.
Pros: We actually got to eat
Cons: Everything else
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