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Businiess name:
Great Dane Baking Co
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Review by:
citysearch c.
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Review content:
STAY AWAY AT ALL COSTS ESPECIALLY IF YOU ARE GETTING A WEDDING CAKE!
My wife and I had to go with ""Great Dane"" because it was in our WEDDING package from the Patini group who were catering our wedding reception or else we would have chosen a competent bakery. To simplify all the errors we have encountered from this sub-standard bakery I have listed them in numerical order.
1). They gave us THE WRONG WEDDING CAKE!!! The biggest error any bakery can make and they did it! I would rather had food poisoning then to have the wrong wedding cake for our wedding. We went to their bakery and tasted numerous fillings and frosting and after all being AVERAGE we settle for a chocolate cake with a mango filling with fresh mangos inside and a white outer frosting. Everything else was a catalyst for type two diabetes.
2). Since it was in a package we had paid for with the catering company we DID NOT GET A REFUND. Instead our ""refund"" was a single layer cake of the right flavor which was OK but our wedding cake was THREE LAYERS not a single layer. They probably have stayed in business by not giving out refunds. Also our ""refund"" was given to us for our ""free"" anniversary cake a year later but there is another error yet to come.
3). As I stated with them you get a free anniversary cake a year after wedding date so they were still going to give us a anniversary cake since the first one was a ""refund"". So we just picked up our anniversary cake and guess what?
IT'S THE WRONG FLAVOR AGAIN!!!!!!! HOW DO YOU GET THE FLAVORS WRONG TWICE??!?!
It's chocolate and mango with white frosting it's not Rocket Science or even Science 101. Instead of mango it was a custard filling and it was HORRENDOUS! It's extremely sweet and the frosting was more than greasy especially since I ran the knife under the faucet with hot water and the grease from the frosting was hydrophobic and repelled all water off of it instead of melting. The cake was so sweet and inedible I just wanted to throw the rest away but the only reason I am holding on to it as evidence when I call and complain about their service and product and then I might send it back to them because I want that no where near any plates my wife and I eat off of.
UPDATE: I called and left a message and never got a call back. This company really horrid and seems like they don't care about good business ethics. I would have given them zero stars but that isn't an option.
Once again save yourself the headache and trouble and go to another bakery that can get simple flavors right.
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