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Businiess name:
Square One Brewery
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Review by:
citysearch c.
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Review content:
After calling to make reservations and being told that we would not need any for a breakfast service on a holiday, we arrived to being told straight up that they may not be able to accomidate a party of 7 and we should wait an hour or 2 or split up tables. we told them we called days ago and were told that it was relayed to us that none of this was necessary and to come in. after ordering it was apparent that they have inexperienced help. ignored most of the service and almost finished when we found #$%@^ GLASS SHARDS IN MY 6 YEAR OLD""S PANCAKES. I was livid and demanded that my families meal would be taken off the bill. Mind you I never , never make a big deal about things at restaraunts after working in the business for years prior. The manager said he would take off the 6 dollar order of pancakes and I said that was not enough. If she would have ate that glass which would have been VERY possible, I would have absolutely lost it, and was on the verge of doing so just on the principal alone. I told him to be in my shoes for a min and tell me what you would do ? he just looked at me with a stupid look on his face and said well I can take the pancakes off. needless to say that check was not paid. At least For my half of the party.I will never eat there again or go there for drinks and I am reporting them to the health dpt. Needless to say I have found that other people that have eaten there have had terrible service as well. not sure why i even gave them a chance in the first place.
Cons: in-experienced staff
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