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Businiess name:
House of Wong
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Review by:
citysearch c.
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Review content:
My wife and I recently ate at House of Wong. We chose our food from the Chinese menu and were awaiting a fun and tastey experience, until we met our server. Xue yi was her name. Xue yi was rude to us and other paying customers around us, did not keep our drinks refilled, was seen touching our food, did not let us switich from fried rice to white rice after we ordered, and did not offer us dessert that we knew came with at least one of our meals. The food was delicious, I had pork lowmein and my wife had a shrimp stir fry, but our server really ruined our dining experience. There were no comment cards where I could state my reaction to her ""service"" but I do plan to call House of Wong and inquire about her future job position working with paying customers. This woman should not be allowed to talk to customers as rudely as she talked to us and to a table near us. My wife and I have been eating at the House of Wong for 30 years and have had excellent service from all other servers, but this Xue yi did not make our dining experience fun or even pleasent. If the House of Wong had one less server, if this Xue yi no longer worked there, then everyone's dining experience would be much improved.
Pros: Food selection, food taste
Cons: extremely rude service from Xue yi
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