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Businiess name:
Genesis Chevrolet
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Review by:
citysearch c.
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Review content:
For starters I would like to say that this was the worst customer service I have ever experience at a dealership. I went on their web page to fill out a credit ad that I found in the free Automart. A few days later after filling out their credit app a sales man called me about my inquire. He had no idea what was going on just to call me. I told him that I was interest in a certain car and he told me that they could approve anyone (I have herd that lie before) So I decided to drive there which I told Dave not to waist my time because I live a hour away. As soon as I got there I looked at the car and said that I wanted to test drive it. Dave got me a plate and I was already in the car and he said we need to see if we can get you approved first before I drive it. I told him I thought you said on the phone that you can approve anyone. He said will I?m not sure with out running your credit report. What a liar he was he just wanted me to come down there to sell me a car. He then started arguing with me and acting unprofessional. I told him that I just want to drive it to see if I like it before you run my credit report and I told him that he could have the keys to my Lexus if that was a problem. Then as I was walking to my car some ghetto ass employee yield out that?s not a Lexus and that was very unprofessional. I immediately when back in to talk to the manager and sure enough he was not around. Well after that since they waited my time I wanted to waist theirs and prove a point that I could get finance for the car but because of there rude service I would go somewhere else. They appraised my car for less then half of what the Kelly Blue book trade in value was and I told he that you are crazy if you think that I would trade in my car for that. I was approved and suddenly everyone was being very nice to me. I told him that I don?t want the car because of what they where going to give me for my trade was not enough. Well guess who finally came out to say ?hi? the manager. He said that they 1st guy that looked at my car was new and he would look at it for me and see if they can give me a better price. He said that he would give me more as I was walking out the door. I said forget it and left. They tried to take advantage of me lied to me and was very rude. This dealership is shady, ghetto as can be and there cars suck. PLEASE DON?T WAIST YOUR TIME WITH THEM THEY ARE JERKS.
Cons: They are Ghetto
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