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Businiess name:
Frame Doctors
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Review by:
citysearch c.
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Review content:
cowgirl and wildrider have got this guy pegged. i'm surprised how others seem to have had totally different experiences. first of all, the guy repairs glasses. that doesn't make him a rocket scientist. sorry. whatever high marks he gets in his work is overshadowed by his disgusting people skills. plus, it's not that hard to find a good place to fix your specs. no one needs to put up with his hostile attitude. i am a highly skilled craftsman myself, but that doesn't give me the right to treat my customers with sarcasm and disdain. this is how he always is and some people just don't pick up on it or they think that his skill somehow absolves him. when i dealt with him, he was definitely on a high horse, speaking gruffly and irritably as if i had ruined his day, simply by walking in his store. over the phone, i tried to get a rough estimate. he interrupted me with his spiel about how he couldn't tell me until he ""saw them in person. prices go from $5 to $54. most jobs are between $20 or $30"" pretty much insisting i make the drive there before even giving a quote. but once i got there, he acted like a supreme jerk and then jacked up the price to $70. i really just wanted my glasses fixed. i was not expecting to have to deal with some guy's bitter narcissism. i told myself there was no way i could give this creep my money. so i found a place called WORLD OPTIC on E Chapman. they were professional, quick, and charged me $40. now my glasses are like new. wow...top of the line, expert craftsmanship from NICE people. in the same area too. amaaaazing...look, bottom line is, myself and others have witnessed this idiot, richard, being a wretched character. you go to him and you risk getting the same ill treatment that will crawl under your skin. he doesn't deserve to have a business if he can't appreciate and respect the people trying to give him business.
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