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Businiess name:
Merchants & Medical Credit
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Review by:
citysearch c.
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Review content:
I am REALLY not happy with how many things were handled by this company. The girl that I talked to was initially rude and conscending. She first had called my husband at work. She was rude with him and immediately threatened civil action against us. Then I tried to explain that the hospital was supposed to rebill us and send us an itemized bill. The hospital never did either and instead sent the debt to this company. When I told her this she said ""Well, neither the hospital or us are going to waste another tree to make the paper to someone who probably won't pay. and just trying to put it off."" I had not recieved the letters that they claimed to have sent. She was getting more rude with me the longer I sat on the phone. She finally said something about the letters being blue and that really confused me. I'm not sure exactly what I said to her but she then realized that I really hadn't recieved them. Then and only then did her attitude lessen. I did set up payments with her that day and she was supposed to send me papers so the payment could be automatically with drawn. It is now 2 weeks later and I have not received the paperwork to do so and the next payment is coming up. I had to call her back and again she was rude with me. What the heck! I'm someone who is trying to pay you and this is your mistake. Something is not right if you are sending me something and they are NOT getting to me. They are just rude and condescending and what made me the most angry was that I'm trying to work with her and never denied the debt and she was to rude.
Cons: rude, pushy, use scare tatics.
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