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Businiess name:
Hair Hair Salon & Spa
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Review by:
citysearch c.
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Review content:
I had been having my hair colored and cut at Hair Hair for 2 years. One of the owners always did my hair and he did a good job and was always friendly. However, he has had to be out for the past two hair cutscolors and I have had a young woman do my hair. Both times she did not ask what I wanted in a style. The ""last"" time I was there I told her that my blond highlights had turned brassy and I wanted to have them toned down. She said I needed an all over color and wanted to know if I wanted to go solid. I said no, I would still like highlights around my face. So, when she was washing my hair she told me that I have two options, 1 - sit under a dryer or 2 - walk out with wet hair. I told her I had to go to work after this appointment and preferred a blow dry because I have curly hair. This also helps me see my cut and see the color. She told me she would dry the bangs but that was it. She proceeded to do this, with no gel or any de-friz (on curly hair). I told her they were too long. She pulled them out in front of me and chopped them. I then took the dryer and did my own hair. The cut was terrible, the color a solid black. I hated it. She said to wash it and it will come out. I then called the owner, David, that was not out on medical leave, and he told me that was her decision if she styled my hair or not and that it was a favor. She had already done my hair roots to end and she wasn't supposed to he said and that was a complimentary service. I reminded him that I paid $185 for this ""compliment"" that I do not like. He was very rude, he interrupted me, not once did he treat me as a valued client. I have never had such rude treatment as I have experienced there. Their website states that you receive a style with your cut and color...hmmm.
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