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Businiess name:
Veranda Restaurant & Bar
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Review by:
citysearch c.
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Review content:
Wow, what a let down. I've driven by this place several times and was curious. I checked out the website, seemed like a place worth trying. Now, I regret it. We had a party of 13 for our business Christmas dinner at Veranda. What a mistake. Now I feel bad and I feel like I let my employees down, sigh. The heater ""was on the fritz"" according to our server. It was FREEZING!!! We had 2 servers, one seemed VERY confused. If he was ""new"" that's fine, but he never introduced himself, so we weren't sure! All the food looks THE SAME- quality is LACKING for the price. Seems like SYSCO frozen/pre-prepared foods to me, which is sad. They were out of spinach, no desert of the day, they were out of lady fingers... all advertised on the menu. Food was COLD, but maybe it's because we all had to dine with our coats on because it was FREEZING! The restroom door had a sign reading ""our pipes are bad"", we ordered a banana split that came with an over-ripe, semi-rotten banana. Just a let down all together. Maybe they are waiting to be on Kitchen Nightmares??? ALSO- what is the sense of being a CitySearch Member if the owner/manager doesn't respond to customers negative comments??? They should try to make up for what is lacking, I read some other bad comments, but I guess they don't want to try to make an effort to show they can do better?
Pros: Potential, if they try a bit harder and maybe simplify the menu (and get fresh ingredients)
Cons: Not worth the money, heater not working, service poor, quality poor
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