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Businiess name:
Blume Salon
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Review by:
citysearch c.
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Review content:
The salon is a nice place and comfortable. We didn't know any stylists, so they gave us a junior stylist for a haircut . We spent a long time talking about the cut and what we did and did not want. We talked at length about the last haircut she got and how it didn't work out, and it took 7 months to grow that out. We were very detailed in how we didn't want that same style because it didn't work for her hair. She took a long time cutting the hair, and she kept checking to be sure it was even throughout the cut. I thought we were in good hands. When she began to blow it dry, we could see that she cut it exactly how we asked her not to cut it... almost the same as it was before when we were disappointed...my heart sank. When I pointed this out to her, she made a few adjustments, but it was still not what we asked for. I even found several uneven pieces, and when we got home, I had to even out what she missed by doing it myself. There were long pieces hanging out, and it was uneven between the left and right side, almost an inch difference. I know this was our first visit, but one of the things I look for is the ability of the stylist to listen to you. This time, the stylist did what she thought was right, and she justified why she did what she did, but it wasn't what we asked for. I was actually kind of shocked, after how explicit we were in describing what we needed. She also said she'd call us in a week to see how the haircut was working out, and she didn't call. The stylist was very nice when we met her and began the visit, but she was definitely flustered when I told her that the haircut wasn't what we wanted and was actually exactly what we shared we did not want. We gave the place 2 stars because the girl was really nice, but we were not satisfied overall because of the quality of the haircut and the inability to listen to the customer. Thank you.
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