Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Lonnie's Cleaners
|
|
Review by:
citysearch c.
|
|
Review content:
I took a pair of cream colored pants to be dry cleaned, along with two sweaters. The pants had only been worn once, but because I had a ""3 items for $9.99 coupon"" I decided to include the pants in my cleaning order. When I picked up my order, I noticed that the pants had black streaks on both legs, as if the pants had been rubbed against a greasy or dirty surface. A tag from the cleaners was also attached. It said that they were unable to remove the ""stains"" from the pants. I called the store and explained that the pants did not have any stains or marks when I brought them to be cleaned. The employee referred me to the owner, Lonnie Baird. I called Mr. Baird and his immediate response was, ""it was probably an 'invisible' stain that didn't show up until the pants were cleaned."" Give me a break! - I don't how you could call this damage an invisible stain. Mr. Baird finally agreed to look at the pants if I would return them to the store. It has been two weeks since I returned the pants, along with a letter of explanation. I have not received a reply from Mr. Baird. I have taken my cleaning to this store previously and not had any problems. This situation would have been very easy for Mr. Baird to resolve. Understanding that mistakes happen, I would have accepted a store credit for the value of the pants. But his attitude of indifference told me everything I need to know about Lonnie's Cleaners. I'll take my business elsewhere.
Cons: Poor customer service
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|