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Businiess name:
Spin Cafe Gelato
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Review by:
citysearch c.
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Review content:
I work in Heber and have eaten at Spin Cafe several times and have been relatively impressed with the food. The service, on the other hand, has been far less impressive. Today was no exception! I have my family in town all the way from Alabama, their first visit to Utah in fact. I'm showing them the quaint, town of Heber and after riding the Heber Creeper decide to stop into Spin Cafe for a little gelato. Having children with us, and children being children, they'd much prefer a milkshake from a place with a train out front (Dairy Keen of course). So, we go through the drive through at Dairy Keen (which I HIGHLY recommend) and then going back to our condo in Park City, stop at Spin Cafe. I had told my family how impressed I had been with the food and was dying to try the gelato. We walk in and the girl at the counter was very friendly and told us to take a table to the right. My family took the three kids, who were very calm and not disruptive at all, to the table while my sister and I order gelato. I order a large gelato, $5.00, and sit down to eat. Halfway through the gelato a lady walks over, I suppose the manager, and says, ""I hate to say this, but it is rude to bring food in from another restaurant and not order food.........I'm going to have to ask you to leave."" I was completely and utterly stunned. First of all, we had been told to sit down by a waitress. Secondly, we had only been sitting down for 10 minutes, I'm eating my gelato and my sister is looking at the dinner menu. The children were behaving wonderfully and there were only three other people in the restaurant at the time. We leave, but not without making our point that we have NEVER been treated so rudely and I will never give my business to them again OR refer someone else to them. How did they know we weren't planning to eat dinner? Obviously ""the customer is always right"" is not a slogan they live by. I would not recommend this place to anyone.
Cons: Rude management
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