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Businiess name:
Stanford's Clackamas
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Review by:
citysearch c.
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Review content:
Went to Fuji's for a friend's 50th birthday. Food was okay & service was good, but my friend forgot her birthday gifts in a clear plastic bag under her seat when we left. We were the last group out of the restaurant side that night, so we didn't worry about it too much as we figured she could call them first thing the next day & come by to pick it up.
She called the next morning to see if they set the package - which included $50 worth of lottery tickets - aside, but no one claimed to have seen it. She told the manager she was on her way in to speak with them about the situation. When she showed the hostess told her the manager wasn't in (even though she had been on the phone with the manager less than 10 minutes prior).
Seems like the manager was avoiding a situation that needed to be dealt with - theft, unhappy customer, but wasn't willing to do anything to make the situation right.
We were a group of 8 & NONE of us will ever go back to this establishment. All of us are very unhappy about how this was handled and are telling everyone we know about our experience.
There are plenty of quality restaurants to choose from in this area & we are happy to support those that provide better customer service than this....
Pros: Example: best croissants in town
Cons: What are the drawbacks?
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