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Businiess name:
Lake Howell Family Medicine
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Review by:
citysearch c.
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Review content:
They made me wait three weeks for an appointment as a new patient. I arrived at 10:30 AM. I departed at 12:15 PM and had never seen a doctor. This was to renew medication for diabetes, so the three weeks caused damage to my health. No intake procedure for a new patient. No on entered information into their computers. Just sat and waited and waited and waited. Two doctors, and in the TWO HOURS that I spent there, only about 8 patients. My appointment was for 10:45 AM. Patients were still taken in ahead of me at 11:30 AM. They even asked if I wanted to reschedule when I left. Right! Next question is if they bill me. I plan to cross file for the cost of my time off, wasted drive cost, and the fee the doctor charges for a no show should probably be applied against him for not coming to his own appointment. Horrible experience. AVOID. (By the way, the nurse when I checked in was elated they had a new patient. Doesn't happen often. I wonder why.)
Cons: Total disregard for patients and their time
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