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Businiess name:
Etour & Travel
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Review by:
citysearch c.
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Review content:
ETour lied to us nearly 10 times, but at least we did get something out of the deal. Lie #1: When they called, I asked if it was a timeshare, and they replied ""no"". They found out we had 4 kids and 2 adults in our family, so they tried to sell us Disney tickets, but we didn't bite. Lie #2: Then they said they would give us a great deal on car rental, just $100 for a week and we paid it because that sounded so good. But when we called to rent the car, they said that car was too small and we had to pay an extra couple hundred dollars to upgrade to a vehicle that would hold us (even though they knew we needed room for 6), and then tax was $70 extra. Use AAA to rent cars, not Etour. Lie #3: Unit has king bed. Lie #4: Presentatation is 90 minutes, actually is 3-4 hours and we had to attend 2 sessions, lost a full day. We paid $5500 for an 8 day vacation, or $700 per day. One of those $700 days was wasted on presentations... factor that in. Lie #5: Hotel has shuttle service. We had to pay $200 extra to extend the car rental 2 more days plus $60 for Disney parking plus gas. Lie #6: We lost a Disney ticket and Etour said we needed to pay them another $100 to replace it. Actually Disney's Guest Relations simply reprinted one for us. Lie #7: Kids have playroom to sit in during timeshare session. That playroom was a coloring book at the next table over. Lie #8: Cost would be $150 for the hotel, and knowing we had a family of 6. Extra few hundred to upgrade. Tip: you don't get anything for free.. we paid a fair price for our vacation.
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