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Businiess name:
Reggiano's
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Review by:
citysearch c.
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Review content:
For a long time I heard good things about the place, so finally about 3 weeks ago I tried it with a friend of mine. I use to go there when it was Primavera and never was impressed with the decor. When Primavera moved and the restaurant became Wish, An American Bistro, I still wasn't impressed with the decor. When I walked into Reggiano, I liked what they did with the place, the room was dark and had atmosphere. They could probably do without the Plasma but it was fine. They have a liquor license which for me is always a plus, but the bar area is tiny. First I started out with the Tuna Tartare, which was a mamouth portion, but needed some kind of cracker or chip. I am a big fan of any type of chicken on the bone and read about the Pollo Savoy was excellent, it was good not great. The wait staff was attentive. I had a nice first experience. I went back the next week with my wife and some friends and enjoyed it. Went for the 3rd time in 3 weeks, last night, a disaster. We had a 7:15 reservation and stood at the door for 10 minutes until my wife grabbed a waiter to get help. Meanwhile there were 3 tables waiting behind us to get in. The Manager, who was tending bar, came over and said he would look into it but we could wait at the bar in the meantime. There was no room at the bar and he never came back. Now after 7:30, the bar emptied and we went over and asked the Manager who was making drinks how much longer. He asked us if we wanted a drink, we said it depends on how long the wait is, he said at least another 20 minutes. My wife said 20 more minutes for a 7:15 reservation. He said ""Yeh"" with a real obnoxious atittude and no remorse. At that point I had enough and we left and went to Primavera who was more than happy to seat and serve us. The place is OK but not a lot different than many of the other restaurants in town. Given the attitude of the Manager and the shoddy treatment, I will never go back and would not recommend to any of my friends.
Pros: Portions, liquor license, attentive wait staff
Cons: Attitude, wait times, honoring reservations
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