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Businiess name:
Rainbow Chrysler Dodge Jeep Ram
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Review by:
citysearch c.
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Review content:
I PURCHASED A 2012 DODGE RAM 1500 TRUCK FROM RAINBOW. IT HAS BEEN MY WORST BUYING EXPERIENCE I HAVE EVER HAD. I WAS PROMISED A FACTORY CRUISE FROM CHRYSLER AND RAINBOW. CHRYSLER, AFTER THE SALE LEFT RAINBOW WITH WHAT THEY PROMISED AND RAINBOW TO HONOR THE ""WE OWE"" SLIP, RAINBOW GOT ANOTHER STEERING WHEEL AND INSTALLED IT ON MY TRUCK, WELL THE CRUISE WORKED BUT AT DIFFERENT TIMES THE HORN WOULD GO OFF, WOULD NOT GO OFF OR BLOW THE FUSES FOR THE HORN. I TOOK VIDEO WITH MY PHONE BUT RAINBOWS CRAPPY SERVICE DEPARTMENT COULD NOT FIND ANYTHING WRONG. UNDERSTAND THAT AFTER 12 TIMES TAKING THE TRUCK BACK BECAUSE OF A DEALER CAUSED PROBLEM CHRYSLER WAS NOT PAYING FOR FOR THE REPAIRS ANY LONGER SO LEE EIKLE THE SO CALLED OWNER SAID ""HE HAS SPENT ENOUGH MONEY ON MY TRUCK AND NOT TO BRING IT BACK NOT EVEN FOR A OIL CHANGE"". HE SAID THIS AFTER I SUGGESTED HE PUT THE ORIGINAL STEERING WHEEL BACK ON. YOU SEE HE DID NOT WANT TO FIND THE PROBLEM NOW BECAUSE IF IT WAS THE STEERING WHEEL, WHERE THE CRUISE IS LOCATED, AND IT DID NOT HAVE THE CRUISE ON IT THEN HE WOULD HAVE TO BUY THE TRUCK BACK.I ALSO HAVE A LETTER FROM THE BBB OR NEW ORLEANS STATING THEY WERE CLOSING OUT MY COMPLAINT AND THE THE DEALER HAS NOT TRIED IN GOOD FAITH TO RESOLVE THE ISSUE. BY THE WAY THE SALES PERSON WAS MARION GORDON, DONT TRUST HIM EITHER, I DID, I THOUGHT I KNEW HIM AS A FRIEND BUT NOT ANY MORE.
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