Rainbow Chrysler Dodge Jeep Ram

I just bought a new charger and the experience I had a Rainbow Chrysler Dodge was the bext experience I have ver had. They did not pressure me and went out of there way to find the car that I wanted, they even sent a porter to Mississippi to pick up the car and have it cleaned and ready to pick up the next day. Rainbow Chrysler is the best deaership on the North Shore. more

While i cant speak to Richard M's comments below (although I will say it seems a bit over the top and far-fetched... with all caps and the threat of class action being a special touch), I did purchase a new Dodge Ram 1500 in 2009 from Rainbow CDJ. As far as buying an automobile, it was an extremely positive experience. Lee and team went out of their way to find the model that fit my exact specifications. In fact, Rainbow transferred/swapped in trucks THREE times before I made my final decision. In terms of service, nothing but professionalism. My service requests have been handled promptly, in many cases while I waited. Specifically, a recent issue I had involved a leaking roof. I was worried about leaving the truck overnight, as I had to catch a flight out of town the next day. Not only did Lee provide a loaner truck so that there was no inconvenience, but ended up diagnosing the recall and completing the repair later that day. Given the above, I would absolutely buy my next car/truck from Rainbow and have recommended their dealership on several occasions. more

I have bought several cars from Rainbow CDJ and so has my husband. We have always been 100% satisfied with our buying experience.This satisfaction continues with their customer service and maintainence department. I drive from the Southshore to get my oil changed because I am so pleased with them. I normally don't write reviews but I read the bad review posted previously and felt it very unfair to this dealership.I highly recommend it.\r \r \r \r \r \r \r \r more

Has to be the BEST dealership I've ever dealt with. I have bought several cars from this dealership and intend to buy any subsequent vehicles from this dealership. The service department here is the only one I use for all of my general maintenance, like oil changes and tune ups. This is definitely somewhere I would recommend to my family and friends. more

I PURCHASED A 2012 DODGE RAM 1500 TRUCK FROM RAINBOW. IT HAS BEEN MY WORST BUYING EXPERIENCE I HAVE EVER HAD. I WAS PROMISED A FACTORY CRUISE FROM CHRYSLER AND RAINBOW. CHRYSLER, AFTER THE SALE LEFT RAINBOW WITH WHAT THEY PROMISED AND RAINBOW TO HONOR THE ""WE OWE"" SLIP, RAINBOW GOT ANOTHER STEERING WHEEL AND INSTALLED IT ON MY TRUCK, WELL THE CRUISE WORKED BUT AT DIFFERENT TIMES THE HORN WOULD GO OFF, WOULD NOT GO OFF OR BLOW THE FUSES FOR THE HORN. I TOOK VIDEO WITH MY PHONE BUT RAINBOWS CRAPPY SERVICE DEPARTMENT COULD NOT FIND ANYTHING WRONG. UNDERSTAND THAT AFTER 12 TIMES TAKING THE TRUCK BACK BECAUSE OF A DEALER CAUSED PROBLEM CHRYSLER WAS NOT PAYING FOR FOR THE REPAIRS ANY LONGER SO LEE EIKLE THE SO CALLED OWNER SAID ""HE HAS SPENT ENOUGH MONEY ON MY TRUCK AND NOT TO BRING IT BACK NOT EVEN FOR A OIL CHANGE"". HE SAID THIS AFTER I SUGGESTED HE PUT THE ORIGINAL STEERING WHEEL BACK ON. YOU SEE HE DID NOT WANT TO FIND THE PROBLEM NOW BECAUSE IF IT WAS THE STEERING WHEEL, WHERE THE CRUISE IS LOCATED, AND IT DID NOT HAVE THE CRUISE ON IT THEN HE WOULD HAVE TO BUY THE TRUCK BACK.I ALSO HAVE A LETTER FROM THE BBB OR NEW ORLEANS STATING THEY WERE CLOSING OUT MY COMPLAINT AND THE THE DEALER HAS NOT TRIED IN GOOD FAITH TO RESOLVE THE ISSUE. BY THE WAY THE SALES PERSON WAS MARION GORDON, DONT TRUST HIM EITHER, I DID, I THOUGHT I KNEW HIM AS A FRIEND BUT NOT ANY MORE. more

In all my years of doing business with various auto dealerships this by far the WORSE service I have ever received! more

Do not bring your vehicle into Rainbow Chrysler. They are horrible. Did more damage to my vehicle than it went in with. Pros: Tells you ""they are working on it"" Cons: They damage more than they fix. Lies Lies Lies to customers!! more