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Businiess name:
All About You Hair & Tanning
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Review by:
citysearch c.
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Review content:
I had been going to this salon for quite some time and never had a great experience with the employees but i continued to go back because it was cheap and on my way home. Well on one occasion just like any other time i went in and tanned and then got my eyebrows waxed after, just i have always done. When the woman waxed my eyebrows the first strip of wax she out on was VERY hot, i cringed and she let it cool a bit before putting it on me after that. Well before she was finished she re-waxed the same spot that she burnt, for what reason i don't know. Well i ended up leaving the salon in alot of eyebrow pain but figured it would be fine sometimes it burns a little cause of irritation but always goes away. to make the story short i eneded up with a huge scab all under my eyebrow where she burnt it and called to complain, the women on the phone was so rude and insisted that it was impossible for that to happen, so i asked to speak to the manager, ""she was the manager"" and she was the person who did my eyebrows. Well after going through as many people as i could they said i should come in so they could see it. A girl was there that i had never seen before, she gave me 2 free tans to make up for the price of the eyebrow wax. Today (a few months after the incident), I called and made a tanning appt., gave them my name and they told me to come on in. When i got there they asked that i do not tan there anymore so there wouldnt be anymore problems!! I have never had such horrible customer service in my life, they were so rude and unprofessional. And YES they did burn my skin under my eyebrow and i have pictures of it to prove it as much as they want to deny it they are a worst place to choose to go, for any service for that matter.
Pros: location
Cons: Rude employees, too hot wax.
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