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Businiess name:
White Rose Limo
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Review by:
citysearch c.
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Review content:
ZERO customer service!!! I expect more when paying almost $1000 for a limo service. We booked this company to take eight of us to Temecula to go wine tasting. The Hummer overheated before we even hit the first winery. So we were stuck on the side of the road with NO A/C and the driver says NOTHING to us. We have to ask what's going on. Then we limp it to our first stop and they work on the limo while we wait. Needless to say we had to cut our itinerary short. Of course the driver can do nothing in terms of compensating us for time & trouble & sweating in a hot limo. We have to wait to call the person we booked with. He says it was no big deal, only 20 or so minutes on the side of the road and they probably dropped us off later so we got extra time and they owe us nothing. He says he will look into it and call back. Still waiting for that call!!! SO emabarrassing, our friends asked if this company was a real business or some guy who owned a limo and parked it in his driveway at night. Too many limo comapnies out there to deal with these people. Never again!
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