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Businiess name:
Mattress Models
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Review by:
citysearch c.
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Review content:
Mattress Models sold me a mattress and matching boxsprings. The owner, Jesse Maley, told me the mattress was worth 3,000$ new. I later saw it advertised new online for only 800$. The boxsprings were not new- they were recovered with fabric. They turned out to be mismatched old stained boxsprings of different height. There was also a body fluid stain on one. So if you bought from them, check your boxsprings. I exchanged these items. The next set of boxsprings had a stain on them that smelled. I asked for yet another set of springs and a different mattress. Jesse Maley told me the boxsprings would be new and that they would match the mattress. They were also recovered! The mattress I could not even allow in the house because it reeked of insecticide. (Know that Florida law requires all mattress resellers to douse their mattresses in toxic insecticide). Jesse Maley signed a legal document stating I would receive a full refund of 525.00 (75.00 of delivery charges would not be returned to me) by September 14th. I signed the document and waited. I have not received my refund and she has refused to send me a certified mail tracking number. She lied that she sent me the refund and did not. She lied and sold me filthy old mattresses and springs. These people are now under investigation by Consumer Protection and I would advise no one to shop there. She will no doubt write a counter review denying all of this. But I have the written proof that I am owed a refund and have not received it.
Pros: They are now under investigation by Consumer Protection
Cons: They are unscrupulous and lied about their product
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