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Businiess name:
Touch Of Class Consignment
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Review by:
citysearch c.
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Review content:
I purchased a bunk bed set and was told it was roughly 2 years old and included all necessary hardware. It seemed like a fairly good deal but as it turned out was a horrible waist of time and money. When I arrived home and began to put the set together I realized that the hardware was missing. I called the owner, Anita and was told that she had it and I could either pick it up or she would mail it. I elected to drive back as the kids were anxious to get them set up. The next day we drove back up to the store. Upon arrival we were handed a zip locked bag and assured all items were accounted for. I arrived back home to find they were not, we only had half . Clearly the original owner put all the hardware in two zip locked bags and Anita lost one. She assured us she would locate the parts and if it that turned out not to be possible she would ""make it right"" . Its been 3 months now and I have not heard from Anita since. I have placed countless calls and she has ignored each one. I contacted the manufacturer , Ethan Allen and was informed the the set was over 10 years old , not two, and long since discontinued. No replacement parts are available.
I can only be thankful I'm only out 300 on the beds,. I would advise against dealing with this unscrupulous individual at all cost.
Cons: unethical owner
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