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Businiess name:
Graf Optical
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Review by:
citysearch c.
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Review content:
BAIT AND SWITCH ALERT - RUN AS FAST AS YOU CAN - THIS PLACE IS A JOKE!!!! They will Rip you Off and the coupons are misleading - Bait and Switch. The coupon says it includes contact lenses, but there is no way the doctor had any intention of prescribing the contacts that were part of the ""deal"". When I went to checkout - I found out if I wanted contacts I had to pay $70 extra ABOVE THE $99 I ALREADY PAID FOR THE GROUPON. When I inquired about just getting the contacts that were included in the ""deal"" the doctor proceeded to tell me how inferior the ""deal"" contacts are and how they will dry out my eyes. My question is - if these contacts are so bad, why did you include them as part of your coupon anyway. TOTAL BAIT AND SWITCH - I wasn't even asked if I wanted to upgrade my contacts to a more expensive brand - the doctor just assumed that I wouldn't say anything and just pay the money. When I mentioned this to him, he became extremely agitated - like I was really annoying him. The rude guy in the sweater that was helping me also kept telling me how these more expensive contacts are more hydrating and that the contacts that are part of the coupon will dry out my eyes and are older technology - so, between the rude doctor and sweater guy, I felt ganged up on. AGAIN, why would a supposed medical professional offer contact lenses as part of a ""deal"" that he states will dry out my eyes ....
Also, when I was checking out, there another female employee that had on grey low-rise pants, and when she was getting something out of a low cupboard her entire bottom was exposed - eewwwww!!! After getting mislead by a fake ""deal"" and ganged up on with the doctor and ""manager"" that was the last thing I needed to see. Graf prices for contact lenses are way more expensive than other places - I was able to get a years supply of the ""hydrating"" contacts for 2/3 of the cost somewhere else.Luckily Groupon refunded my money.
If I could give this place negative stars I would. Clearly they are not in the business of helping customers with their vision needs - just making money off of you in anyUnscrupulous way that they can.
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