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Businiess name:
Woburn Foreign Auto Body
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Review by:
citysearch c.
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Review content:
My husband and I have been Toyota owners for the 25 years we have been together. As luck would have it, we've had some accidents (none of them our fault, thank God). With just one exception when I was living on the North Shore, we have been using Woburn Foreign Auto Body with great results. Bob Winters was our first customer service rep and now he runs the place! Shawn Bolger became our rep when Bob moved up and now he has also moved up. Star was the receptionist in those days and now she's moved up, too. [It says a lot for your operation that you've kept the same staff and have been able to promote them.] Jim Cooper was our latest rep and didn't let us down. My husband and I are both pretty fussy (him especially as an engineer!), but you have met or exceeded the high bar he sets over and over on his vehicles and on mine. We almost both moved away from Toyota due to their safety issues when we each purchased a new car (after the former were 10+ years old!) in the past year, but we were drawn back and are pretty happy so far. Sadly, my 2011 Camry at just over two months old, with only 1600 miles on it, was targeted by a deer while we were on vacation in July in the Lake George area. Between our awesome insurance company Liberty Mutual (with them for over 25 years)and Bob and his entire team, she's as good as new. Your expert technicians and body shop guys and your caring customer service people. You are to be commended. Although we always say when we leave that we hope we don't see you again anytime soon, we know if trouble arises that you'll be there to make it all better for us! We appreciate that very much.
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