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Businiess name:
On The Fly Computer Guy
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Review by:
citysearch c.
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Review content:
This company told me that they would take approximately a half an hour to come to my house and fix a problem I had with my wireless internet. A technician came to my house 3 and a half hours early and proceeded to sit on a laptop in my living room for an hour and a half doing what I was told was a ""signal check"" for the now working wireless internet. After the hour and a half the technician left, leaving me with a bill for $106.00+ and neither my wireless nor my regular hardwired internet working. I was simply told ""You have an old modem that you need to fix. We can give you one for $80, but I don't have one right now."" I thanked him for coming out, assuming I would not be charged for such poor service. ""I need money"" were the next words out of the technician's mouth. When contacted for a refund the customer service representative was abrasive and arrogant, claiming that their workers were competent and that no refund could be granted. I created an account on citysearch just to review this company, something I have never done before. Please, contact any other computer servicing company to fix your problem. Using On The Fly Computer Guy was one of the most demeaning experiences I have ever had.
Pros: Makes you feel confident that they will fix your problem.
Cons: Doesn't fix anything but charges you astronomical fees.
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