On The Fly Computer Guy

DO NOT GO HERE.... I brought my PC here for a diagnostic. They told me i needed a new hard drive and it would cost me $ 55.00 for a 40g hard drive and $60.00 to have it installed on top of the $30.00 diagnostic fee. With a 3-5 day wait. I went to best buy got a 500g hard drive for the same price as there 40g and had another company install it for $25.00 and had it back in 1 day, and to top it all off after getting the machine back from on the fly my cd drive didnt work anymore. more

If you want to go to this shop to fix your computer, you must be joking! more

My computer didn't boot up. I brought it to two other firms to have it fixed. One told me it was a blown hard drive, the other ( Kaplins in Manchester) told me it had a failed motherboard. They also told me they could not find the part, and to sell the computer for parts. All of this took over 4 weeks to play out. A friend told me to bring it to On the Fly, and they corrected the SYSTEM problem (not hardware!) in less than than a day. They were fast, accurate and professional. more

JUST WANT TO SAY THANK YOU FOR HAVING A NICE STAFF & VERY EFFICIENT TECHS... Pros: ON TIME, EFFICIENT AND FAIRLY PRICED Cons: NONE AS OF YET more

This company told me that they would take approximately a half an hour to come to my house and fix a problem I had with my wireless internet. A technician came to my house 3 and a half hours early and proceeded to sit on a laptop in my living room for an hour and a half doing what I was told was a ""signal check"" for the now working wireless internet. After the hour and a half the technician left, leaving me with a bill for $106.00+ and neither my wireless nor my regular hardwired internet working. I was simply told ""You have an old modem that you need to fix. We can give you one for $80, but I don't have one right now."" I thanked him for coming out, assuming I would not be charged for such poor service. ""I need money"" were the next words out of the technician's mouth. When contacted for a refund the customer service representative was abrasive and arrogant, claiming that their workers were competent and that no refund could be granted. I created an account on citysearch just to review this company, something I have never done before. Please, contact any other computer servicing company to fix your problem. Using On The Fly Computer Guy was one of the most demeaning experiences I have ever had. Pros: Makes you feel confident that they will fix your problem. Cons: Doesn't fix anything but charges you astronomical fees. more