Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Best Buy
|
|
Review by:
citysearch c.
|
|
Review content:
Absolutely horrible customer service! The worst Best Buy I have ever visited. My family shops at Best Buy from Wilmington to Johnson City and this is by far the worst place we have ever been. I don't usually write these but they irratated me to no end not once, not twice but three times. It started last year when I purchased a new laptop to replace my 4 yr old one (which I also bought at Best Buy). The Geek squad did not listen to my concerns and wiped my old laptop clean WITHOUT contacting me as they stated they would. I lost a lot of important information! Then stating that both my computers were ready (while contacting the wrong person over and over again). When we went to pick them up they were not ready, and this happened 3 times. Back and forth a total waste of time. THEN guess what happens a year later, THE SAME THING!! After having to wait for 45 mins for them to even find me in their system (I had spent the extra money on the one year plan-which they magically couldn't find 6 months later). Still no contact to pick up my computer 7 days later, after they stated it was ready and guess what happened after i drove out of my way, it wasn't! Their response ""Oh, huh I don't know what happened there!"" not even an apology. Called again 3 days later to check and oh all of a sudden it was ready just that second. Only to find out that it wasn't installed properly BY THE GEEK SQUAD to begin with which is why it messed up. Total lack of respect for customers and total idiots that obviously cannot read directions and dial a phone number correctly!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|