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Businiess name:
Salsalito Taco Shop
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Review by:
citysearch c.
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Review content:
If I could give this place negative stars, I would. DO NOT GO HERE. They pull a bait-and-switch and treat customers like dirt.
We went here 2 weekends ago for lunch and I had one of the worst experiences I've ever had at a restaurant. After getting seated, we immediately get 3 kinds of salsa placed in front of us and are asked if we want chips and guacamole. I responded by saying that we didn't want guac, but if the chips were free (like they are at every Mexican restaurant on the planet), we'll gladly take some. The hostess acted like she suddenly couldn't speak English but she mumbled yes. To clarify, I repeated my question again about the chips being complimentary and she again said yes.
After we got the ""free"" overcooked/burned chips, we ordered our fish and chicken tacos with spicy beans and rice. What was once a cheap lunch turned into an expensive meal because it was an extra $4 each for the beans and another dollar for a ""bigger"" (according to the menu) flour tortilla instead of a corn tortilla. After our tiny tacos come out, my taco with the ""bigger"" flour tortilla was the exact same size as my girlfriend's miniature corn tortilla taco.
The spicy beans and rice were actually pretty good, but then I remembered I paid $4 for them to fill me up because the baby taco sure didn't. We asked for another basket of chips because, ya know, they were ""free"" and all.
When we finish and get the bill, we are charged TWICE for $3 chips and salsa! I ask our unfriendly server (who I think was also the manager/owner) what was the deal, he proceeded to argue with me for a good 2 or 3 minutes that the chips weren't free and tried to BS me by saying it was the hostess' first day. I told him it wasn't my problem and that I refused to pay for them. He argued a little more and said he'd only take off one of the $3 chip charges because he said... get this... ""they are homemade"". Uh.... What? Either way, they weren't good. Would have been better off with my stale tortilla chips I got at the grocery store 2 years ago.
After he returns with the revised bill, the server continues to argue and tells me that ""Sausalito is expensive"" and we ""shouldn't expect free chips"". Well, I wouldn't expect them if we weren't told they were free.
A Mexican lunch with no drinks except tap water cost me $25. WTF? And a rude and disrespectful manager/server to go along with the experience. Avoid this place if you don't like to be treated like garbage or don't like getting ripped off. 1 star out of 5. Pitiful.
Pros: Good Salsa
Cons: Everything else -- Price, Service, Fraud, Food, Proportions
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