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Businiess name:
Impressions Bridal & Prom
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Review by:
citysearch c.
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Review content:
This is the first time I have ever taken the initiative to actually write a personal review of a business. I felt compelled to do so after my terrible, nearly year long ""dealings"" with Impressions Bridal for my wedding dress. The day I went in to try on dresses, I was treated very nicely and felt really great about my purchase. However, several months later when my dress finally came in (and after I had paid for it) that's when I was treated as if I was a second rate customer. It was evident that this business only cared about your needs and concerns prior to payment. My dress zipper broke, was shipped back to China, and I was told various dates of when it would arrive. Once I had the dress altered, there were several mistakes that were made in the process so that I had to return to the store for 4 more fittings. Each time I was dealt with by the owner with her saying ""now don't get all upset over this"" and ""are you a nervous bride?"" The dress was finally altered to the correct specifications and completed four days before my wedding. I was married in September of 08 and had ordered the dress September of 07. Completely terrible, unacceptable service. Brides, do NOT go to this store.
Pros: Reasonable prices for slightly dated styles of wedding dresses
Cons: Service, Service, Service
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