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Businiess name:
The Buttery
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Review by:
citysearch c.
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Review content:
We ordered my daughter's wedding cake from there. We provided pictures and fabric swatch! They provided wrong cake. But what was their excuse, sorry they looked at the wrong picture. But there's nothing we can do for you. In other words, we got your money now go away don't bother me. The owner is the worst, when she finally returned my call the following week, she was soooo rude, very argumentive with me. We ordered pink and ivory, they provided orange and yellow, tried to reason that pink was in the family of peach (where did orange come in ) and that yellow was in the family of ivory, even provided me with the Webster dictionary definion of ivory, which uses the words ""tones of yellow"". Not customer friendly and they obviously don't care that they make the customer happy. She also doesn't get the fact of a once in a lifetime event. So sad to see my daughter cry on her wedding day when she saw the cake! Don't even think about order your special occasion cake from this business, they will take your $735 and run with it! Look for a reputable bakery, they clearly are not one!
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