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Businiess name:
Eco Cleaners
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Review by:
citysearch c.
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Review content:
This is the worst possible dry cleaner you could use. The Holcomb location lost 2 pieces of my clothing and denied it for over a week. They told me my clothes were there, I went 4 times and I still don't have my clothes. They also charged me for the dry cleaning my missing clothes and I have never been refunded. I had to call three different locations just to find out how to proceed in getting a refund, which I still haven't received. I have called the owner 15-20 times and never got a return phone call. I finally got him on the phone one day, you can't leave him a voice mail because it is always full. He stated he was sending me a check, I have yet to see the check. This place has awful customer service when something goes wrong and don't expect to see a refund without legal action. Some of the employees are rude and the owner takes no responsibility for losing your clothing.
Cons: Lost my clothes and still no refund after calling 3-4x per a week for a month and a half.
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