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Businiess name:
Hotel Carter
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Review by:
citysearch c.
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Review content:
I checked into this hotel alone about 6:00 pm, put my suitcase in the room and left to have dinner. When I returned at 10:00 pm, I noticed that in my absence someone had been in my bathroom and defecated in the toilet and left without flushing!! When I told the desk clerk, his response was, ""Why was someone in your room?"" (Exactly my question to you, Hotel Carter). When I told the ""security guard"", his response was ""What do you want me to do? It's late."" I checked out immediately. I went back the next morning to ensure that my credit card wouldn't be charged. The desk clerk told me that the charge slip was ripped up when I checked out. Three days later, $232 in charges appeared on my credit card for two nights stay at the Hotel Carter. Calls to the manager Abdul (no one knows his last name) have gone unanswered. For the cheap price, I didn't expect luxury but I did expect to feel safe. And I don't expect to be charged for a room that I didn't stay in and then to be lied to about it repeatedly. The behavior of the staff of the Hotel Carter both on that night and since then has been criminal - they stole money from me as surely as if they had gone into my wallet. Steer clear!
Cons: Staff, security issues
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