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Businiess name:
Andre's Automotive
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Review by:
citysearch c.
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Review content:
Well got my car fixed there because I felt I had no other choice and at first felt like it was the best choice. The lady at the counter was courteous, but Andre himself can take a few classes in customer service. Especially when he askes a customer if he would like to step out back and settle the problem. My cars breaks are acting up now, and its a problem with the same side that broke. Which after knowing that my car is a rust bucket and only has water in its raidiator you would have thought that they would have seen a problem with them if it was caused by the previous problem. Well it seems as though they may have not purged the system after placing back the breaks. The CV joint boot on that same side wasnt even placed back the same way it was before they repaired the car. It is missing a small rubber seal that goes on the end of it and the clamp wasnt tightend and was just left there like if they forgot or were just careless. They replaced a part that even though it was needed we were never told that they were going to replace it, and took it upon themselves to do services that even though for ""safety"" ( their words) still cost you money in labor which totaled a whopping $500. This seems to be an often occurence for Andre since it seems were not the first he seems to take advantage off. In the end the police came and laughed and joked with us while Andre accused us of running off with our car although he was the one who took the car out of his lot himself and left it running. The police noticed this and realized that we were just angry customers and they confessed they would be too. We cant go back there again but its not like we would anyway. I hope your car doesnt breakdown anywhere close to these guys, and if it does call Hendersons and get it towed somewhere else. Oh and if you do get towed here pay for the tow apart cause we were almost screwed out of $10 more if we wouldnt have called the tower and make sure if was $73 and not $83.
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