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Review content:
First let me just say thank God I didn't pay this company any money. I don't even live in NJ, I live in central Virginia, so how I got caught up with these clowns I'll never know. I bought a house in February. I was calling to set up appointments for the utilities to be turned on and during one of the phone calls, I was asked if I wanted someone from EverSafe Security to contact me about a special deal for an ADT home security system. I just said, ""sure why not"". I was called a couple of days later and told that for $99 I could get the entire system installed, labor and parts included. The promotion also included a free $100 Visa gift card, so really, the installation didn't cost anything. The guy was really nice, but I couldn't get a word in and didn't feel like fighting so I went along with it. My card was charged and the appointment scheduled for 60 days in advance, on April 2nd. On 2/4 I called to cancel, stating that because I was a first time home owner buying a home by myself, I couldn't afford the service for a three year contract. He canceled it, after trying to talk me out of it. You know, like they do. My money is refunded. Then it starts. February 5th, 1:04 pm, I get a call on my cell phone from New Jersey phone number. It's someone named Lucy calling from EverSafe Security doing a courtesy call to get my appointment rescheduled. I didn't call back. On February 8th, 9:24 am she called again and left a voicemail. Seven minutes later at 9:31 am she called again and I answered. I stated that I canceled the appointment on purpose and I didn't want to reschedule, or have anyone call me back. She hung up on me. February 9th, 1:39 pm, she called back, I didn't hear the phone ring, but she left another voicemail. Fast forward to February 14th. A voicemail is left on my work phone number from someone whose name I didn't catch, asking if they can reschedule my appointment. I call them back on February 15th, and ask do be put on the do not call list. He says he will do that for me. Later in the day on February 15th, I receive a call from Dennis on my cell phone. I tell him that I've received quite a few calls, and that I don't want anyone to call me anymore. He tells me that he is a supervisor, and so he will make sure I'm actually put on the do not call list. Now it's March 12th. I receive another call from a 201 #, so I know what to expect. It's my good ol' buddy Dennis again. I tell him that I was told no one would call me. He hangs up on me. March 23rd. I receive a phone call from Alex. He sees that I canceled my appointment and was calling to find out why. Then he asks if I've been called multiple times already. I say, ""Yes, about 15 times"". He says, ""You don't have to say anything else. I'll remove you from our system."" Forgive me if I'm skeptical. I don't know what I have to do to get rid of these people, but I'm starting to see red everytime my phone tells me a 201 area code is calling me.
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