Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
L & R Appliance Repair
|
|
Review by:
citysearch c.
|
|
Review content:
Our warrenty co uses them for services. In December they were sent to repair a humming noise. The service tech stated that the dryer needed a new motor. They would order it and call when it came in. It took a month for the new part to come in. When it did they sent a tech that was incompetent. He took the entire dryer apart to put in the new part then when tried to get it back together he couldn't. He called the main office for help and yet still could not get it put back together. The service tech later stated that he was just finished with school and had never had to do this before. The office had told him they would have to schedule another tech with experience to come out 4 days later and put the dryer back together. I would have to wait 4 days for them to fix their mistake! I explained to them that I could not be home until after 3 for this they said that would be fine. Tuesday arrived (without a dryer for 4 days) they decided that they were running early and arrived at 1:00. When I explained to them we agreed for 3:00. They stated that gas was to expensive and they were not going to come out. I would have to reschedule to their convenience. I said that was unacceptable as they have left a dryer in pieces in my house. The secretary started to yell at me that it was my fault I could not be there at one even though the appointment was for three. I asked to speak to a manager and she replied no. That was not going to happen. I said I can wait until she is off the phone she said no. She replied to me that I can do what I want but she would not let me speak to the manager, Michelle. She said in the end I would have to meet their needs and their time frame! WHAT!! They left my dryer in pieces yet I have to meet their needs. Worst customer service ever. Yet we agreed to a time and they are the ones who are incompetent yet I have to meet their needs.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|