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Review content:
These people are the absolute worst ! First, they tell you that its a buy here/pay here...its not....its a lease, you don't own the car....even at the end of your term there is a pay off. Next, they make the rules up as they go! I bought a used mini van from them, was short on funds, credit had been beat up and they were SO happy to see us. Test drove the van, needed brakes, but ran ok, enough to get us by. Went back 3 days later, signed a contract only to learn it is a lease, not a purchase, paid tax, title ect in thier name, have no idea what numbers they used to pay the tax, went back again to pick up the van. Salesman was off, manager was off, got this fat little POS named Jen to deliver vehicle, this thing was a discrace! Need the car, didn't have a choice... came home and spent 4 hours cleaning it. About 8 weeks went by, my work had slowed, so we got 2 weeks behind. One Sunday afternoon this scum bad shows up to take the vehicle, they tell me if I want to keep it, they need $300 now toward the repo and $110 a week untill it is caught up. We paid as agreed, according to my math, we were caught up, but by theres, well good only knows because they kept adding fees to fees and couldn't give me a clear explanation! I gave the van back to them, it was a POS and we had got to the point of being afraid to drive it on the highway. About 6 weeks went by and I recieve an bill for about $2900, $900 in tires, $300 repo fee(I dropped of the vehicle) and fees for a new front end, damage to the rear doors, just all kinds of made up numbers. I called them, they claim all this work was done, however, the tires went to $400 in a matter of seconds, claim it was an error and they can't or won't provide proof the other work was done. I did send them pictures of the vehicle, showing no damage and three times now the location of the damage has changed with no proof. DO NOT GO HERE!! The owner is never there if you need someone to complain to, the two girls in the office(supposedly run this hole in the wall) are ligit thieves, Margarite and Jen will lie thier way out of anything, Jen has a mouth on her, she is not capable of a converstion, she will yell, curse and then hang up. Margarite blames everything on Jen or the ""owner"" who still after 6 weeks won't return calls. THESE PEOPLE ARE THE WORST OF THE WORST....... THEY MAKE USED CAR SALEMAN LOOK WARM AND FUZZY! DONT GO HERE!
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