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Businiess name:
Immediate Care Medical Ctr
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Review by:
citysearch c.
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Review content:
17 months ago the accountant of this office has submitted duplicate claim to insurance for the same office visit. Insurance has paid the first claim and rejected the duplicate one. Since that time we receive endless bills from Immediate Care ""to pay the bill rejected by the insurance"".
About 20 attempts to explain this situation to the office staff - in person, in writing, or by phone - are absolutely useless: it looks like the accountant doesn't understand plain English. She continuously sends new repeated claims to the insurance, and new bills to our apartment. Any attempt to explain the situation to her in person just ends in the same manner: she is quietly listening, then she asks: ""You finished?"". After answer ""Yes"" from us she just ends with ""Goodbye"", and hangs up the phone.
All these reminds some scenes from ""One Flew Over the Cuckoo's Nest""
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