Immediate Care Medical Ctr

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11722 Reisterstown Rd
Reisterstown, MD 21136

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(410) 833-5000
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Reviews
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Best

Dr.luke E.Terry is the worse doctor i have ever seen.He treated me like trash and all of my concerns were dismissed immediately without even a glance into my file and seeing that ...

Worst

17 months ago the accountant of this office has submitted duplicate claim to insurance for the same office visit. Insurance has paid the first claim and rejected the duplicate one...

Stupid accountant 5/13/2012

17 months ago the accountant of this office has submitted duplicate claim to insurance for the same office visit. Insurance has paid the first claim and rejected the duplicate one. Since that time we receive endless bills from Immediate Care ""to pay the bill rejected by the insurance"". About 20 attempts to explain this situation to the office staff - in person, in writing, or by phone - are absolutely useless: it looks like the accountant doesn't understand plain English. She continuously sends new repeated claims to the insurance, and new bills to our apartment. Any attempt to explain the situation to her in person just ends in the same manner: she is quietly listening, then she asks: ""You finished?"". After answer ""Yes"" from us she just ends with ""Goodbye"", and hangs up the phone. All these reminds some scenes from ""One Flew Over the Cuckoo's Nest"" more

unprofessional 1/27/2011

Dr.luke E.Terry is the worse doctor i have ever seen.He treated me like trash and all of my concerns were dismissed immediately without even a glance into my file and seeing that i was formerly treated for a autoimmune disease.I would never recommend this doctor to anyone! more

Super Staff and Medical Service 3/7/2010

I've been going to Immediate Care for a couple of years now. They literally saved my life by identifying abnormalities which turned out to be blocked arteries. They are always professional and courteous. Pros: Great Medical Service Cons: Sometimes the wait can be a little long... more

Incompetent service and incomplete billing information 1/15/2008

I called before my visit to ask if they provided certain services assuming that they knew I meant provided these services capably. I had a routine test done and was informed of the ""price."" A week later, the lab results came back useless because the doctor had not given the lab the correct sample. Then, I received a surprise bill for double what I was told. When I talked to the office, I was stonewalled and yelled at. I would never go there again. Pros: NO wait Cons: No care more
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Additional information
  • Hours: Daily, 8am - 8pm
  • Payments: Visa, Master Card
  • Neighborhoods: Reisterstown
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