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Businiess name:
Mosaic Sales Ctr
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Review by:
citysearch c.
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Review content:
The Mosaic at Herman Park is not worth the money and it is not what it is all cracked up to be. It has gone through three different management companies in the last 2.5 years. When they change management companies, the residents never know about it until random things start to change. We don't get newsletters, emails or letters making us aware of the changes and who is running what. Every time the staff changes the residents have to pay for it. The new management team is rude and they are not helpful. Kathy is a b!#@* and John switches around like his $%!# doesn't stink. The concierge and valet teams change every 3 months. Our ""Valet"" company is a JOKE! Almost every time I walk through the lobby (out or in the front doors) rarely is there a person holding the door open. Isn't that the point of having them and living in a ""Luxury apartment"" There is never any consistency and stability. They will promise you services that they don't provide. I moved to the property in 2009 and they promised a coffee shop, a wine bar, a convenient store in the retail space and there is no sign of this. They promised secured control access in the garage and elevators, they just made this happen 2 weeks ago. They also promised free work out sessions and activities, still not available. If you want to participate in classes or training sessions in the gym be prepared to over pay and to train with under qualified trainers. The clubhouse is nice, but they have ridiculous stipulations on when residents can use the clubhouse. Be prepared to pay and make a deposit for at least $1000-$2000 to rent the clubhouse. The BBQ grill is never working, the pool lights are always out, and the computers in the 24 hour business center never has ink and paper. FORGET ABOUT YOUR CELL PHONE, it will not work 90% of the time-No SIGNAL. The neighborhood is sketchy. I think when you come to this property you are amazed at how new and nice it is, but once the novelty wears off, you'll notice the kind of people that live and work here are probably not the kind of people you would choose to be surrounded by. I'm not the kind to only write the bad things. I have written previous reviews when I first moved in. Please save your money and time, look around they are plenty of nice apartments.
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