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Businiess name:
Royal Appliance Parts & Svc
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Review by:
citysearch c.
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Review content:
They told me the part I needed was discontinued but offered me a similar part from another similar number. Saying they couldn't guarantee it would work. What am I supposed to do if they are no longer making the parts?? So I order it. We rig the stove top so it works ok. Then a few months later it stops working right so I go on the hunt for the proper part. Accidently called Royal but didn't realize it until I had the guy searching for the part. He said he could get it, no problem....$89. Previous part $115. I was shocked so i took the schematics and receipt down there telling them the lied to me and sold me a wrong part when the REAL part was indeed available. They wouldn't make it right - only offered me to buy another part. So kind of them. I am contacting the BBB.
Pros: close to the house, easy access from I-45
Cons: Read below and don't Go!
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