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Businiess name:
Nalley Collision Center
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Review by:
citysearch c.
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Review content:
Had my car repaird there Fall of 2008. Repairs took longer than anticipated for reasons not explained to me. My door doesn't close right still. They also replaced a tire that does not match the other 4. Since the repairs so long (longer than standard for the work to be done) the insurance company stopped paying for my rental car. I eventually got Stephanie, the manager to agree to pay the extra days on the rental car, however, NOW - January 31st of 2009 the retal car company calls me because they have received NO payment from Nalley. 1st call to Nalley on 1/30/09 at 1:30 PM asking for stephanie - we were told she just went to lunch. Next call was placed at 2:45PM on 1/30/09. We were told she just went to lunch. Really? We were told that at 1:30? No she just left about 1/2 hour ago. Next call - She is at the location #2. We call location #2 and are told she is at location #1.
Pros: They may have time to GET your car in
Cons: Good luck getting it out, repaired correctly and on time
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