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Businiess name:
Lakeway Resort and Spa
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Review by:
citysearch c.
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Review content:
Requested best room for wedding night; only jr. suite available. Assured they were very nice. Requested late check-in (11:30pm). Told they'd be expecting us.
Asked to see the room. Told it wouldnt be set until check-in. Directed toward Lodge building; thought I was getting room in the Lodge-wrong!
Arrival- no one around (as promised). Security called. In dress and tux, we loaded bags into a golf cart that drove us to the 700s tenement. Room- dirty 70s-decor; an old cabin, the type you pay $300/week; dark, electrical outlets loose, closet door off hinges, shower curtain torn, bathroom filthy. Shower unusable- pressure not adjustable and the spray painful.
Called to change rooms; front desk person said she had ""no power"" to help; we'd be charged in full regardless. No managers on site at night. Next morning, two managers gave lip-service; said call after honeymoon and they'd fix things. Never returned calls.
Pros: Lake view
Cons: 70's decor, Dirty and dark, Overpriced
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