Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Hopz Party Rentals
|
|
Review by:
citysearch c.
|
|
Review content:
I have used Hopz in the past with good results but after my last rental of a moon bounce I will never use them again. The moon bounce arrived in in absolutely filthy condition. They arrived on time, I signed a delivery sheet and pointed them to where I wanted it. After it went up they left and my kids went in and immediately came out saying it was gross. The bounce had obviously not been cleaned from its prior use or uses and the floor was caked in dirt, pollen, and was full of leaves, twigs, and bugs. Because the party was about to start I decided to wipe down the bounce myself and had to use a shop vac to get rid of the debris.
I immediately emailed Hopz to let them know the filthy condition and received no response. Additionally they did not pick up the bounce until the next day 26 hours later. That is a liability because if something were to happen to the equipment overnight I could be held financially responsible.
On Monday following the rental I received a canned thank you for the business email. I immediately replied asking if they had seen my previous email and restated the condition the moon bounce arrived. Again no response.
I prefer not to leave negative reviews for small businesses, but in this case I find Hopz to be completely unprofessional, unorganized, and uninterested in customer service. I will use another party rental company in Sykesville next time, there are several.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|