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Businiess name:
Universal Studios Hollywood
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Review by:
citysearch c.
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Review content:
Universal has some arrangement with Southern California Gray Lines, a shuttle service to/from Anaheim hotels, but the info on Universal's website is not correct. Off-season departure from the park is between 6 and 6:30 pm -- NOT at 5pm and 8:30 pm as the Universal Site suggests. I informed them I had spoken with Gray Line and confirmed the correct (and only) time the shuttle departs from the park, but they merely responded that their information was directly from Gray Line - I must have been confused. Clearly, they have made no effort to pick up the phone and call their associated vendor because it was easier to pass the buck through an email to me.
Cons: Website Info Reliability
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