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Businiess name:
Honda West
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Review by:
citysearch c.
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Review content:
I've had minor details needing fixing such as the steering wheel coming apart and my driver side sun visor ripping off. They fixed all that.(ordered a new steering wheel)
I told them there was a popping noise on my turning radius. They said they fixed it. I went home and came out of my drive way and POP! I brought it back (since they had to order a new steering wheel. ) They had me get in the car and show them what was wrong b/c they could not find it. 1 minute drive with the mechanic I showed him the problem.) (Yet a piece on my steering wheel is backwards and I need to have them fix that too!) More time from me that I don't have.
Yet my hood is starting to have the paint peel apart from the clear coat primer and when I asked them about it, they told me that my paint ""is not factory paint"". I bought this car(New) off Honda West's lot and have owned it since in Vegas. Not one touch of paint has been dealt with since. They had a ""Cadillac cert"" measure my paint with a meter that measures the thickness. He quickly measured my car all over and the numbers were random, but since he touched my hood at the middle, ""yup, there has been work done on this hood."" This is extremely infuriating! I bought this car brand new off Honda West (Las Vegas) lot and with the warranty in effect they're accusing me of painting my car! It is 100% stock off the lot! I'd invite anyone to inspect it! My hood looks as faded as the rest of the car! The finish on the edges are smooth as factory paint and the bolts under the hood are clean with no torque break in the paint. If anything, its defective out of the factory yet they are blaming me for their defect.
I'm fed up with this dealership...They say they fix my steering with the popping, yet I hear it again going home. (Had to show them the 2nd time to fix it) They fix the steering wheel yet (knowing my car since I own it, the bottom middle plastic piece is backwards) Now I have to have them fix that, yet the paint they claim is MY FAULT!. I feel like I need to get a lawyer! I'm getting the run around.
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