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Businiess name:
Spas By Renee
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Review by:
citysearch c.
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Review content:
Long story short, (this review is like most of the others on here but since I am taking time out of my life to write it, you know it's important that more people know about these incompetent, unprofessional people): First they quoted me a price for a repair on a spa and then when the work was done, the final price was over $100 than the quote. The part was ""reconditioned"" but never worked. It was the power pack. They came out three or four times saying the power pack works but magically in a few days the water was cold again and we couldn't ever get it working. Then when we refused to pay them before the thing was fixed properly, they came into our backyard without any request or notice and instead of ""uninstalling"" the part, they quickly cut off all the wires (leaving us with no connectors) and basically stole the part back. Yes. They trespassed and burglarized our spa! They actually got mad at me the third time I called to tell them the thing didn't work and told me, ""You don't know how to use it."" Well, I never touched the controls so there goes that idea. All I did was feel the water and it was cold. Not only are they incompetent but they also don't take responsibility for their mistakes. Worst kind of customer service there is! Good luck finding anyone in Las Vegas who knows how to repair a spa.
Cons: Terrible service and blames customers for issues
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