Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
SECCO, Inc.
|
|
Review by:
citysearch c.
|
|
Review content:
I was greeted with very pleasant customer service upon scheduling my appointment for service with SECCO. The appointment was made with ease for same of day service for an emergency plumbing issue. However, later in the day I was called and told that they would no longer be able to make it out that day during normal business hours and that I had the option of rescheduling for the next day or paying an additional $100 fee to have someone come later in the day ""after-hours"". This was contradictory to the website that claims ""same-day service"" and to the conversation that I had with the scheduling coordinator. I expressed my concern due to the urgency of the repair and due to having adjusted my work schedule in order to be present for the time-frame they had previously promised. SECCO's representative lacked responsiveness and had no further explanation except for that they ""try to accommodate all the calls."" There was no further explanation of why they would commit to providing service the same-day and then cancel. Needless to say, I would NOT recommend SECCO and certainly would have made my initial appointment elsewhere had I known that they would not follow-through with their commitment to same-day service.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|