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Businiess name:
Chicago 5 Star Limousine Inc
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Review by:
citysearch c.
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Review content:
I had a horrible experience with Chicago 5 Star Limousine. My friends and I booked a 22 passenger Hummer Limo for our prom and the limo was an 1and 45 minutes late and still made us pay what we would have been paying for over 1 hour of the service. My friends and I were not able to make it to our picture session and were almost late for prom because we only had the limo for 15 minutes. I wrote a letter to the company and it has been almost 3 weeks and I still have not have them get in contact with me. I recommend this limo service to no one. The driver and representative I talked to were rude when I was inquiring why the limo was not arriving and I was lied to. The representative told me that a new limo was on its way to pick me and my friends up because the original one had broken down but that was not true; the ""broken down"" limo was the one that came to pick us up. I received a damaged vehicle and went through much stress and shame, as I was the one who picked out the limo company and signed the contract. I felt that I was not being taken seriously (possible because I am 18?, was there some discrimination against me because I am not an older adult?). The highly rated service of Chicago 5 Star Limousine proved to be a false mirage that I was ignorant enough to believe. My experience with this company was horrible and I would never recommend their service to anyone.
Cons: Rude driver, rude representative, late, horrible service
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