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Businiess name:
Secure Data Recovery Services
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Review by:
citysearch c.
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Review content:
I won't bore you with my story, just what matters.
Secure Data Recovery Services recovered our data within the timeframe of 2 days, between our first point of contact and the time we picked our server back up with the data on it. This is relatively quick because we had a rather complicated RAID 5 configuration.
We appreciated the way they structured their business - the evaluation is free, there is no minimum charge, they have a ""no data recovered, no recovery fee"" guarantee in place, and they don't charge you until they are finished. We consider these to be essentials in a data recovery operation, and we turned down other companies if any of these were missing.
We don't care much about customer service as long as they recovered our data, but nevertheless, we can say some good things. They kept us updated in the two days that we were parted with our server, and told us what they were doing, how long it would take, and whether the prognosis on our data changed.
In summary, it was a smooth operation, and just what data recovery should be, nothing more, nothing less.
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